Matter against Sharda University resolved successfully!!
#68
I am extremely thankful to Akosha for swift & effective help rendered in the matter of persuing Sharda University to refund security amount of Rs 10000/- in respect of my son Anubhav Nautiyal, who had withdrawn from the University about one & half year's ago after obtaining all no due clearances.
It was a wonderful experience with Akosha who swung immediately into action after receiving my complaint and impressed upon the University to immediately do the needful who then called me back & promised to send the cheque.
I congratulate you, your team & Company in this regard for serving the people with purpose & devotion.
I wish you & your company best of luck & a very happy new year.Thank you once again
O .P. NautiyalJoseph got his refund from UPES after Akosha intervened!!
#71
Thanks for all the help and support in a timely manner that was prof erred as part of the services of your company. The University of Petroleum and Energy Studies have promptly refunded my initial fees paid as part of the first instalment.
The wording of your letter was done in a logical and sequential manner and gave a clear cut picture which brought forth the case against UPES so that the final unofficial verdict was obviously in my favour.
Once again, thanks for your prompt and professional services.Look forward to getting similar help in resolving such issues as and when I encounter them.
I have absolutely no hesitation in recommending your firm's name to my relatives and friends.
Best Regards and Good luck in all your future endeavours.
Mayur got his refund from Airtel :)
#72
I've got Rs 150 added in my balance by Airtel today.
I never thought that I'll get my balance back.I have no words to thank you guys.
You did an awsome job.
I am really really grateful for all of you people.
Thank you Very much !!!!!
AOC replaced the defective monitor with a new one after Akosha intervened!!
#70
(a) how you were unhappy with the brand;
i have a LCD moniter of AOC afrter the purchase of app.6 months it display get lot's. only white screen apper whenever i open my compter. i registered my complane to aoc call center they allways say that we will send engineer to u house in one week they says same words for more then 3 month..........
b) how you found about Akosha;
I my search on google related to "complane of aoc " then i cam to find about aoc
c) what was your experience with Akosha representatives;
Excellent. Very cooperative and understanding i have talk to Mr.avinash he was a ultimate guy..........in all aspect to solve the problem...i will like to say thanks to MR.AVINASH and AKOSHA......
d) how often Akosha kept you updated;
Regularly.I used to receive calls from the representatives (mr.avinash) almost every days...
e) how the brand resolved your matter
After Akosha took over the case on my behalf, everything started to move very quickly.the aoc carecenter person which was not ready to replace that parts. they finally change my LCD moniter and gave me a new LED moniter... that's all will be posible only with the help AKOSHA
f) how you would like to recommend this service to others.
I would like to recommend it to all my friends and relatives.. i will like to say it that this is the best way to findout the solution of you problem..
Anil got his complaint resolved against Hitachi!!
#73
I am pleased to put on record my comments reg the very EXCELLENT SERVICE
provide to me by Akosha :1. a new Hitachi window a/c unit purchased on 06 Sep 2011 produced huge sound while working
2. complaint was regd with co after their engineer's visit on 12 Sep 11
3. at least 2 dozen calls were done by us to all & sundry - with a deathly silence in response fm Hitachi
4. even their own retailer Sargam Electronics Model Town Delhi fm where v purchased the unit forewarned us of likely no response
5.during our efforts v came across Akosha's site & offer to assist - v took it though with little faith since v hadn't heard the name
6. pleasant surprise as call after call fm Akosha took up matter very professionally in a calm manner
7. surprisingly again , quite unexpectedly for a party not bothered for dozens of calls , there were now calls offering quick & clearly defined steps in direction of problem resolution
8. eveen an appointment fixed up by me 3 days in advance for Senior egr visit with rqst not to send before calling 2 hours in advance was followed in every detail suggested by me
9. also Sr Egr was worth his designation - he took no time in resolving, suggested some re-intallation & re-visited site same day to approve it
10 v hv no complaint since then, so far
thanks again
Anil Khanna
Rujuta got her cashback from Cleartrip!!
#74
1) How were you unhappy with the brand:
I had booked a hotel from Cleartrip. There was an offer of cashback of Rs 1000 five days after booking the hotel. I did not recieve the cashback in a month after booking the hotel. I tried to contact the customer care of cleartrip many times and everytime they told me that the cashback will be credited to my account in next 3-4 working days. But it didnt.
2)how you found about Akosha;
---> I tried to search the escalation procedure on google and found the info about Akosha.3) what was your experience with Akosha representatives;
--> I filled the complaint about cleartrip on the website and got a call from Avinash from Akosha immediately. He then escalated the matter to the higher management of cleartrip.4) how the brand resolved your matter
---> 3 days later, i checked with my bank and Rs 1000 was credited in my account. Amazing Job Akosha !!! ( Specially Avinash). Thanks a lot !!!5) how you would like to recommend this service to others (if at all).
---> I have already recomended Akosha to 3 of my friends and they have launched their complains on it.Rujuta
Rohit got his handset replaced by Nokia when Akosha intervened!!
#75
It was very bad exprience with nokia or i would say the worst experience. I never dreamed of any bad experiences i.e. specially with nokia as a brand. Its just like getting recommendation from thier ( nokia's representative or sales consultants) to buy a smart phone, and spending good sum of money phones and that too on a product which starts creating trouble or problems after a short span of time.
I specially thanks Akosha, as they helped me to get a new replacement of fresh handset from nokia. i would recommend Akosha not only to those who are facing problems or difficulties to approach those decsion makers in an organisation, but to every one. Nokia had repaired my handset for about 8 times out of which 4 or 5 times the complete hadware besides the body was changed. After all that phoe never functined properly. Then some how Akosha came into picture and helped me, thanks Akosha for all your efforts
I was surfing on internet and found many NGO's and other who usually show that they are there to help us. I blogged a lot to enquire about how can i get my money or fresh handsets from nokia.
But suddenly one day i found akosha and i blogged there along with my number suddenly , recieve the call from rep. of Akosha. and then the results are infront of me.i would also say that Akosha was very good in terms of following up and updates, they used to send me te updates every time if there's any. After spending a lot on petrol and phone ... when reached to Akosha the Nokia, called me and told me that i wil be getting a fresh handset from
nokia within 2 days. Services of Akosha are and were good recommend every one to approach Akosha in case if you are not happy with service you have paid for.Complaint against IDEA resolved!!
#45
It is indeed a comforting thing to know that there is a way to resolve your complaints without having to even g out for help.a) how you were unhappy with the brand?I had requested Idea to deactivate my GPRS and Dialer Tone services, following which a representative from Idea called me to inform that my services have been deactivated. However, when I received the latest bill, I was charged for the GPRS service. In spite of having it on record (communication ID) that I had been informed about the deactivation, the representatives kept telling me that the service is still active and I will have to pay the bill. In spite of escalation, the issue remained unresolved for more than 10 days.b) how you found about Akosha?I found out about Akosha via Twitter.c) what was your experience with Akosha representatives?I had opted for the free service and did not talk to Akosha representatives.d) how often Akosha kept you updated?The issue was resolved within 24 hours, so I received only the confirmation mail from Akosha.e) how the brand resolved your matter?Idea deactivated my GPRS and revised my bill by reducing the GPRS charges.f) how you would like to recommend this service to others (if at all)?Yes. Having a third party involved in finding your resolution keeps the errant company on it's toes. Plus, Akosha gives you the comfort of registering a complaint online, thereby saving a lot of time and hassle.