I am a government employee and presently posted in Chandigarh. On 29th July 2012, I visited Croma Store, Chandigarh. I asked for a smart phone which have Internet facility and compatible Bluetooth file transfer facility with all kind of mobile phones presently available in the market. The sales executive at the Croma store suggested me the NOKIA LUMIA 710 as the best and latest available set in the market. I specifically asked about the file transfer capability of the phone and it was confirmed that it is compatible with all kinds of mobile. I purchased Nokia Lumia 710. After I reached my home, I discovered that Nokia Lumia 710 was a windows based phone and was not compatible with any other mobile in the market. The file transfer in the handset can only take place with a PC and that too one which has a software called Zune installed in it. I spoke to Nokia Customer Care and it was confirmed that the particular handset cannot transfer any file via bluebooth with any other mobile in the market. I visited Croma Retail Customer Care on 01st Aug 2012 and complained about the handset. To my amazement, the staff at Croma was ignorant about the functions of product.
Then I came to know about Akosha and I immediately contacted them and lodged a Complaint against Croma Retail. I got my money refunded within 36 hours. All other customers should be aware of Akosha and kind of service provided by them. Thank You very much Akosha.