This Tata Photon had been irritating me for the past three months by sending me bills for a connection which I closed in april 2012. Their relationship centers are the worst among all Telecom brands in that they failed to updated my cancellation request which was give in hard copy (cancellation letter with ID proof) in april 2012. Since I had moved to a different place from Coimbatore where this connection was taken, I had no way of settling this matter unless I traveled all the way to Coimbatore.
I had to interact with customer care of Tata Indicom
helpline who are another bunch of useless people. After getting false assurances that the connection will be deactivated and the bills will be adjusted from the customer care people for the past two months, I realized I was getting nowhere.
I had started browsing the Internet for any on line complaint forums. Then I stumbled upon a customer's testimonial about Akosha in one of the forums. I am happy I decided to take help from Asoka, who have solved my "harassment" from Tata Photon in about a week. I really liked the way Asoka kept in touch with me regarding my problem, updating my ticket every two days or so for about a week.
At last I got a mail from Tata "attesting" that my connection has been closed and the bills adjusted within one week of me contacting Asoka. I was saved my time a long travel back to Coimbatore for a problem which was unfairly thrust on me by Tata Photon. This is a great service especially for people who want to save their time, money and energy in fighting against corrupt companies like Tata Photon. I had always disliked their Internet service where they quote one speed but give you a slow speed connection. I sincerely recommend Asoka to anyone who has a problem regarding companies like Tata. Thank you asoka. Keep the good work going. Thanks again.
M JAYAPAL PANDIAN