I ordered Whrilpool proton 240L 3 door refrigerator from Timtara after being attracted towards the best deal price. It was to be delivered within 10-15 days, but they did not deliver in that stipulated time.
After many reminder mails(since their customer care number of Timtara is non-working number), the delier was postponed to 7 more days and adding to my horror, it was again postponed to few more days , ofcourse after many reminder mails, and the product was never delivered.
When I was not sure of what is to be done, I found Akosha in the internet, which was dealing about consumer complaints.
I contacted Akosha and Akosha was very helpful in understanding my problem and they drafted a letter and sent to Timtara to either deliver the product or refund the amount with in 10 days.
And within a day, my order was cancelled and i got the refund in next 3 days.
It was great help from Akosha team to reslove my issue quickly. Team was very friendly and were closely in touch to resolve the issue.
File your complaint against Timtara here.
I would definitely recomond Akosha for any consumer Problems.
Thanks Akosha !!