I bought a HTC smart phone from Naaptol.com.
The day I received it, I got to know that it was an imported phone and was not made to be used on Indian networks. I complained the issue to them but they were just not listening.

I thought of going to consumer court. While searching internet on how to proceed, I got to know Akosha.

They charged me with a nominal fees of 499/- and took the issue with them. That was the day; it seems like it was there issue and not mine. They have such a wonderful team, there follow up was so strong with customer care of Naaptol and even with me that I was very well convinced that my issue is going to be resolved very soon. I was really surprised that what Akosha would be earning from me as they would have made more than Rs.500/- calls to me and Napptol.

Naptol people who were just not listening, started calling me to settle the issue. But I was reluctant that I want my full money to be retuned back.

So, with the great pressure of Akosha team, naaptol guys called me on 18/May/2012 and confirmed that they are ready to take there product back and return my full payment.

I am really happy with the service provide by the Akosha Team and wish them all the luck for there Future

Cheers !!

I was hopelessly trying to get my refund from makemytrip as they first refused to cancel my ticket and then started delaying the entire process. There was a lot of money involved and so there was no question of giving up. It was then that one of my friends (a student of NLS Bangalore) told me about Akosha. 

I dint received the order i had made online in Shopclues.com and there wasn't any satisfactory answer from Shopclues.com team.

I lodged a complaint against makemytrip.com with Akosha. Within a short span of time, Akosha started its job diligently and assiduously. The complaint against makemytrip.com was that it failed to inform me about the cancellation of a flight I booked. Due to its negligence, I had to pay exorbitantly high charges for booking a new flight. My grievance was well taken care of by Akosha.

I learnt about Akosha from a friend. After paying a very nominal fee and completing little technicalities, Akosha started its job. Quickly I realized that the representatives of Akosha are very polite and sincere. They conversed with me in a very aplomb and humble fashion. They listened to my grievances carefully and suggested accordingly from time-to-time. Moreover, they called me themselves whenever it was required. And, whenever I had to talk to them I just mailed them to call me as soon as possible and interestingly they use to call me immediately. They kept me updated about any developments during the negotiation with the opposite party. 

Akosha negotiated the matter with makemytrip.com very sincerely and kept me updated about it. After, a lot of telephonic and e- conversation with me and makemytrip.com, Akosha helped me to settle down with a certain amount of compensation. Earlier, makemytrip.com was not ready with what I had demanded as a compensation but Akosha with its persistent negotiations and conversations helped us to reach an amicable solution, i.e., an amount which both I and makemytrip.com consented to be given as compensation to me. 

I recommend the services of Akosha to all people having grievances against companies and who want to resolve the dispute amicably, peacefully, quickly and without going through the cumbersome, tiring, costlier process of litigation. Akosha helped me to get the right amount of compensation, an amount with which I am happy and that too the whole process got over within a month or so.

Firstly, I would like to apologize for my long awaited feedback to you folks, who have helped me to resolve complaint. I would like to give my regards and special thanks to Rajshree who have been due diligence and prudent to resolve my complaint. Also would like to appreciate Rajshree efforts she has put in for displaying patience and support on each step.

I have faced issue with delivery for the product which took more than the stipulated time for Deals and You to deliver. I had received the product but not in working condition. I had to spent Rs.150 on my watch to get the watch back in working condition.

The other watch was delivered is in working condition. I have received the products, however doesn't gives a customer long lasting trust and experience to shop again or do business with Deals and You.

At the end, I would say akosha team has build up a great platform for consumers to help them resolve there complaints in such a competitive and market.