I lodged a complaint against makemytrip.com with Akosha. Within a short span of time, Akosha started its job diligently and assiduously. The complaint against makemytrip.com was that it failed to inform me about the cancellation of a flight I booked. Due to its negligence, I had to pay exorbitantly high charges for booking a new flight. My grievance was well taken care of by Akosha.
I learnt about Akosha from a friend. After paying a very nominal fee and completing little technicalities, Akosha started its job. Quickly I realized that the representatives of Akosha are very polite and sincere. They conversed with me in a very aplomb and humble fashion. They listened to my grievances carefully and suggested accordingly from time-to-time. Moreover, they called me themselves whenever it was required. And, whenever I had to talk to them I just mailed them to call me as soon as possible and interestingly they use to call me immediately. They kept me updated about any developments during the negotiation with the opposite party.
Akosha negotiated the matter with makemytrip.com very sincerely and kept me updated about it. After, a lot of telephonic and e- conversation with me and makemytrip.com, Akosha helped me to settle down with a certain amount of compensation. Earlier, makemytrip.com was not ready with what I had demanded as a compensation but Akosha with its persistent negotiations and conversations helped us to reach an amicable solution, i.e., an amount which both I and makemytrip.com consented to be given as compensation to me.
I recommend the services of Akosha to all people having grievances against companies and who want to resolve the dispute amicably, peacefully, quickly and without going through the cumbersome, tiring, costlier process of litigation. Akosha helped me to get the right amount of compensation, an amount with which I am happy and that too the whole process got over within a month or so.