State Bank of India (SBI) Complaints

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respected sir release of hold money

Respected Sir, RELEASE OF HOLD MONEY: A/C NO ******31874 1. I, Devki Devi Widow of Late Shri Ishwari Datt Chaurakoti, an Ex-serviceman am holding a pension SB Account No ******31874 in SBI Cantt Bareilly (4639) and I receive my family pension every month in this account. I have also got the cheque book issued on my name after the death of my husband. The running balance in my account is Rs. 1, 14,189.80 2. Presently, I am staying with my son Dinesh Chandra, who is serving in the Army at Pachmarhi (MP) as there is no one to stay with me in Bareilly. 3. On 01 May 2013, I had deposited two cheques (Cheque No ****** & Cheque No ******) for Rs. 50000/- each at SBI Pachmarhi. 4. When the cheques were not cleared till 02 May 2013, I approached SBI Pachmarhi, where it was informed that the money has been put on hold by SBI Cantt Bareilly. 5. When I contacted Branch Manager, SBI Cantt Bareilly on 0581-******1, I was told to mail photo ID and KYC on *****@****.*** so that the KYC needs can be met after which the money can be released. 6. Once again I contacted Asst Manager, SBI Pachmarhi. He checked the account details and told that since the account holders¯ name appears as Ishwari Datt Chaurakoti and Smt Devki Devi, they can¯t verify the KYC and IDs. 7. Disappointed, I once again informed the problem to Branch Manager, SBI Cantt Bareilly on his mobile number ******0534. He told that it is necessary to get the documents verified by the bank without which he can¯t get the money released. He also told that KYC and account holder are two entirely different issues and guided that the matter should be brought to the notice of the higher authorities for an amicable solution. 8. You are requested to look into the matter personally so that the money can be released early as I need it urgently. I am attaching my bank passbook, widow identity card, above mentioned cheques and dependent card of my son for verification. Yours sincerely, Devki Devi A/c No ******31874 Mob No ******3178

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  • user imageDinesh Chandra
  • more than an year ago
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