I had purchased Blackberry Curve 8330-Silver(Verizon) Smartphone from ebay. After making payment they send me the courier details of my item. So I m waiting for my Blackberry, as one month had been passed still I m not receive my Blackberry.
So I try to contact the customer care of ebay, they reply that to contact with the seller, So I try contact with the seller they replied that due to custom reason item delayed. But after two months has been passed and I m not getting any update from the seller/ebay nor get the Blackberry Phone at my door step. So I again contact with the seller but that time they doesn't reply, so I contact with the ebay but they also replied that you had made payment through PayPal so they can't help.
On last week I found the Akosha through google search engine which resolve the very much complain from no. of Consumers like me. So I think that this site will help me. So I file a complain against ebay in akosha. After submitting the complain, akosha team send me the instant reply.
And during the last week the representative updated every time as and when needed. The great thing is the ebay/seller refund my total money without any deduction within a week. So friend I m very thankful to Akosha team and hope that they will always help no. of consumer who are facing the problem like this. I ensure that I will always recommend this site to my friends whenever they were facing any problem like this. Once again thanku Akosha.
Complaint DescriptionI had purchased BlackBerry Curve 8330 - Silver (Verizon) Smartphone Item Number 200690454055 from ebay on 25 Jan 2012 but still 3 months has been passed away I m not getting my mobile and when I contact ebay support they replied that you have pay via paypal so ebay cant help. I want justice because seller also not responding. And currently ebay also reply that the Item I had ordered is remove from ebay.com. So tell me what to do. I think ebay are scamming the innocent people. I need justice.