Complaints against online shopping websites are quite frequent. This can be due to various factors which may include fault in logistics management, delivery management, warehousing etcetera. Teleone is one of the names in the domain of online shopping in India. It provides products like Rudrasha, gems, home appliances etcetera at cheap rates which are pretty less than the street price. However there are
complaints against Teleone that accuse this site of providing inferior quality products. Quality certificates provided with gems and stones are said to be forged or fake.
Teleone customer care can be reached over the phone; however they are accused of mostly not solving problems of customers once the product is sold. Harassed customers have even filed lawsuits when their Teleone complaints were not solved. Teleone should employ a clear strategy of doing business rather than the present working procedure. Doing this will not only help their business to flourish but also increase customer goodwill.
