Naaptol Complaints

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based on 68 Reviews

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A

Ankit Goswami

ISSUE WITH

Naaptol

UPDATES

1

1

1

WRITTEN ON

Jun 25,2014

Order received finally

resolved

Finally I received the order today. Thanks a lot to Akosha team for helping me out ! Would love to recommend Akosha to family and friends.

COMPLAINT DESCRIPTION

I filed a complaint both on the website as well as their facebook page regarding my order no. 93*****, to cancel the product. But they did nothing about that i had earlier filed a complaint on akosha (complaint #******) about delayed shipment of the order. naaptol then promised that they will contact me and look into the matter asap. but they did none of that. I wish to finally cancel my order. Please make that happen.

  • #739845
  • AMOUNT1448.0
  • FILED about 3 month(s) ago
S

Supriya Pawar

ISSUE WITH

Naaptol

UPDATES

4

2

3

WRITTEN ON

Jun 18,2014

Yo Yo!!!!!! Akosha...

resolved

I would really thank Akosha for resolving my issue just in few days. Akosha is doing a great job. I would really recommend my friends and family if they have face situations like mine. I would rate a 5 star to Akosha for their quick issue resolving ability. Thank You once again Akosha team for resolving my issue with Naaptol.

COMPLAINT DESCRIPTION

I ordered for zadine brand leggings combo pack of 5 leggings and a single piece brown leggings all of L size. But I have Received all different size of leggings and quality is worst. They are not all the brand that I ordered. Some cheapest products they have sent. I paid Rs.765.00 through my credit card. I have raised a complaint with them on 15/05/2014 asked for replacement. They said their complaint team will get back to me within 24 to 48 hrs. But no calls received. Again I called them on 17/05/2014 asked for refund as I was dissatisfied with their service. Handler advised their complaints team will get back. But no calls till now. I now feel this s one of the fraud site n serious action needs to be taken. Please help.

  • #708748
  • AMOUNT765.0
  • FILED about 4 month(s) ago
N

Nishunk Saxena

ISSUE WITH

Naaptol

UPDATES

21

13

2

WRITTEN ON

Mar 10,2014

Its been really great experience with Akosha

resolved

Hi,

Naaptol cancelled two of my orders worth 15000/-, they did not bother to inform me and also retained my funds with them for more than a month. The intentional delay in repayment annoyed me the Naaptol customer service was horrible and every time i received same response "we will forward your complaint to our finance department".

Its been really great experience with Akosha, Pooja handled my pending payment with Naaptol perfectly. The company retained my funds of 15000/- for about a month and after several calls they simply kept delaying. Pooja many thanks to you for resolving this issue, i wish you luck for the future.

Thanks & Cheers.

COMPLAINT DESCRIPTION

I order induction cooktop but i didn't got the order as they canceled it but told that i will get money in 24 hrs and it happened for two times...

  • #524262
  • AMOUNT13500.0
  • FILED about 6 month(s) ago
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