I am Sathish, working as Software Engineer in Bangalore. My problem was with online order done from Naaptol, delivery of which was delayed. The complaint was also not responded to by Naaptol Customer Care.
I came to know about Akosha from Google search. Akosha kept me frequently updated on the status of my Complaint against Naaptol. I am indeed happy with the resolution. I would highly rate Akosha services. They helped me resolve my issue in very quick time.
Complaint DescriptionHi Naaptol, I have been calling you for last 3 days. Its always busy. My product is in Cargo Ready state from 2 days, but it is not shipped. I am not sure how to approach you. When i raised a request by email, you said it will take 7-8 days to resolve it. I want the product to be shipped now or cancel my order.