One of our customers from Maharashtra  writes in:

"Dear Sir, main aap ki seva ka bahut shukrguzar hoon app jo kaam kar rahe hain woh neki hai. kai logoon ka nuksaan aap ki help se hone se bach gaya . main aap ko shubh kamna deta hoon."

"sir you are help me when no one able to solve my problums .and it is your kindness to help me.God is kind to people .and they love the people who helps others.thanks a lot .....Darde dil ke waste paida kiya insan ko .warna itaat ke liye kuch kum na the kurro bayan(itaat..hukum manna.kurro byan:chand tare)"

- Mohammad Talha, Khamgaon, Maharashtra

Editor's note: Mr. Talha had bought an AT&T mobile from Naaptol. The phone turned out to be defective and Naaptol offered him a replacement. Mr. Talha sent his defective phone back. However, the replacement phone got stuck somewhere with the logistics provider. With Akosha's help, Mr. Talha got his complaint heard and Naaptol promptly resolved the issue and issued a refund to Mr. Talha. Kudos to Naaptol management for customer-friendly policies.