Mars International is a renowned name worldwide in the domain of chocolates, food and drink. IT was established as a confectionery company at first in Washington. With passing time it has expanded its business in many other countries. It currently has sales figure touching thirty billion dollars worldwide and has under it as many as six segments which includes Petcare, Wrigley and Symbioscience apart from those mentioned above. Mars International Customer Care is different for different country zones; however one can fill up a form in the company¯s website stating the issue that he or she wants to report. Complaints against Mars International can also be brought into the notice of the company by contacting the customer care. Mars International complaints, if filed, are taken care of immediately and issues are solved as quickly as possible. Customer satisfaction is one of the main motives of Mars International and that it ensures fully.