Exporters can register
Export Credit Guarantee complaints in the complaint forum of ECGC. The experts of ECGC provide all the necessary guidance for carrying out credible action against any consumer complaint. This has been instrumental helping the exporters solve their conflicts within a short period of time. Senior officials of ECGC are assigned to look after the consumer complaints. This has increased export related transactions. In many cases complaints are resolved within days. Exporters can directly visit ECGC or log into the website for registering their complaints.
Fast and to the point discussions are carried with the exporters in order to solve the issues. There is no major documentation involved in registering complaints. One can know the status of the complaint through the website itself or contact over the phone. Speedy resolution of complaints has helped exports.
