DSB bank belongs to a larger group called DSB Groep. DSB Groep operates two divisions namely DSB bank and DSB direct. DSB bank looks after banking and saving schemes while DSB direct looked after credit services. Since the bank operates worldwide, a global approach towards customer care has been followed. A strong and experienced team of banking professionals forms the core of the customer care team that has been entrusted with the responsibility of solving any kind of DSB bank consumer complaints. Online complaint forum is provided where any complaint against the DBS bank or its products can be registered. Once the complaint is made it is immediately handed over to the concerned officials. The status and all possible solutions can be checked on the bank¯s website anytime. For further enquiry and detailed discussion toll free customer care numbers are provided.