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Complaint against Yebhi resolved!

Prashant filed his complaint against Yebhi with Akosha for delivery of a wrong product. Akosha working with the customer care of Yebhi got it resolved within few days. 

a) how you were unhappy with the brand; 
They Cheat Me they upload a wrong pic of the watch on which reflection is coming on dial. and a old or un furnished watch

b) how you found about Akosha; 
i have serched about consumer code on google and i found it.

c) what was your experience with Akosha representatives;
it was very good

d) how often Akosha kept you updated; 
Ms. Rashi keeps me updated daily. I received call from her time time for any update. 

e) how the brand resolved your matter; 
they refund me the amount

f) how you would like to recommend this service to others (if at all).
I recommend to all the user if they could not find the right product or cheat somewhere keep connected with akosha team

Complaint Description

Sir i buy a new watch from snapdeal. but the watch he gave me it is not look like new.actually i did not receive the watch from courier boy one of y friend is received that. Now when i wear one day i see that their is hole on the dial of that watch and even also their is no finishing and on the belt hook of that watch their is a some kind of raw dust or black raw material is their present on the whole hook. Now i send many pictures regarding about this watch and about this black dust and circle i have complaint 3 4 days ago i did not get any mail or call back regarding this. so please do some thing by which i got my rupees back.now i did not want to buy i thing from snap deal.wating for your reply.