Firstly, I would like to apologize for my long awaited feedback to you folks, who have helped me to resolve complaint. I would like to give my regards and special thanks to Rajshree who have been due diligence and prudent to resolve my complaint. Also would like to appreciate Rajshree efforts she has put in for displaying patience and support on each step.
I have faced issue with delivery for the product which took more than the stipulated time for Deals and You to deliver. I had received the product but not in working condition. I had to spent Rs.150 on my watch to get the watch back in working condition.
The other watch was delivered is in working condition. I have received the products, however doesn't gives a customer long lasting trust and experience to shop again or do business with Deals and You.
At the end, I would say akosha team has build up a great platform for consumers to help them resolve there complaints in such a competitive and market.
Complaint DescriptionI have placed two orders.......1) On 9th March for watch and 2) On 27th March I have placed second order for watch again. They have not delivered the products till date and not telling me any current status on delivery.