I was happy for the response from akosha. the very next day in which i raised my concern. They had good mail support too. But they took more than 5 days to find a solution, still which is understandable.
Thank you helping me out as timtara.com was not ready to refund or ship the product which i ordered 1 month before. I found this site via mouthshut.com reviews.I would recommend this site for further issues like this.
File your consumer complaint against Timtara here.
Complaint DescriptionI ordered product from timtara on 23rd Mar 2012 and still now i didn't receive my item. The status in website shows awaiting shipment. I tried sending mail but still no response. My order id is #10221448. Please help me